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ShoreTel VPN Concentrator and associated VPN phones
Be excellent with each other. Hello, New Shoretel Admin here! Your IT Department can set this up fairly easily and it works. Did you ever get this to work? Are you running a ssl proxy on pfsense? The phone is truly an extension on the corporate ShoreTel system and grants all of the capabilities of the system to the remote user including features like transfer, conference, directory and UC functions such as voicemail and presence.

Connecting remote phones to the network via site to site VPN

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Has anyone been successful at getting a phone connected to the Headquarters server from a remote location via site to site VPN? I called support through AT&T our vendor and they were no help and then connected me directly with Shoretel Support who then told me that it wasn't a supported configuration and that I needed a VPN concentrator? Use of a ShoreTel VPN phone permits a person working in a SOHO environment to take advantage of a physical phone at their remote office location. The phone is . The ShoreTel VPN Concentrator and VPN IP phones was introduced to the ShoreTel product line in software release The VPN Phone is a ShoreTel feature that provides secure audio communications for ShorePhones located remotely from ShoreGear switches through open VPN SSL tunnels.